Booking conditions

Here are some of the reasons booking through our website is best:

Best price and exclusive tariffs on our website

We guarantee you will not find lower prices on any other website.

Real time availability

For all rooms and immediate booking confirmation.

Security in your transaction

We follow the highest standards of security protocol.

Privacy Policy

We care about the privacy of your personal data.

Booking confirmation by e-mail / SMS

You will receive an email confirmation with the reservation and if you wish, you may request that we confirm your booking by mobile SMS.

Cancellation of booking

If you need to cancel your booking, you can cancel online by following the unique link that will be in your confirmation email. Once you complete this cancellation, you'll receive an email confirming the cancellation.
Please do check our cancellation policy and your booking details, to see how to cancel free of charge, and to check for any payment or cancellation conditions that may be specific to your booking.
If you can't find your confirmation email, just contact us directly and we'll help you.

Rates

The rates shown are retail prices with VAT included.

The rate is the price per night, depending on the type of room and board plan selected, with the exception of hotels in which the inclusion of other services are specifically indicated.

The rate does not include any service that is not specified or extras such as transfers, tips, telephone calls, laundry services, mini-bar services, parking, etc.

Check-in and check-out: As a general rule and unless expressly agreed otherwise with the establishment, rooms may be used from 2 pm on the day of check-in and must be vacated by 12 noon on the day of check-out.

Modification of booking

If you wish to change your dates or other details of your reservation please contact us by phone or e-mail.